Mail: 6816 Southpoint Pkwy., Suite 1000
Jacksonville, Florida 32216
|Friday, June 8|
Ophthalmic Administrators Program
Sponsored by the Florida Society of Ophthalmic Administrators
Click link above for more information on the program and to register.
|Saturday, June 9|
Steven R. Robinson, COE, FASOA-Program Chair
Co-Management Patient Safety Issues and Liability Risks
Hans K. Bruhn, MHS
|9:00─10:00 AM||Conquering Recruitment Challenges for Physicians and Staff
Elizabeth Holloway, COE, CPSS, PHR
|10:05─10:35 AM||BREAK WITH EXHIBITORS|
|10:40─11:40 AM||Improving Patient Satisfaction
Jane T. Shuman, MSM, COT, COE, OCS, CMSS, OSC
|11:40 AM─12:40 PM||Customer Service…Achieving the Gold Standard
Steven R. Robinson, COE, FASOA
|1:45─2:45 PM||Beyond the Cat Video: How to Use Social Media to Build Your Practice
Catherine A. Kelly, MA
|2:45─3:45 PM||PANEL DISCUSSION
Ask the Experts
|3:45 PM||Meeting Adjourns|
The Masters in Ophthalmology 2018 Ophthalmic Practice Administrator course has been approved for 6.0 credit hours in Category A of the Certified Ophthalmic Executive (COE) credits by the National Board for the Certification of Ophthalmic Executives (NBCOE). The COE credential is the property of the American Society of Ophthalmic Administrators (ASOA) and is administered by the NBCOE.
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